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FAQs

  1. What are the benefits that suppliers will get from registering through Ariba Network?

The benefits that vendor will receive are:

  1. Update company information
  2. Invited to participate in the sourcing event
  3. View all purchase orders
  1. Do suppliers who already have vendor code - need to re-register in Ariba Network?
If the supplier has never utilized Ariba Network, they must register in order to use the system. The supplier must contact with the procurement representative who handles the supplier's work to proceed with inviting supplier to enter the Ariba Network.
  1. What happens if suppliers do not register on Ariba Network?
Supplier will not be able to present their company information. In addition, they will not be able to conduct any online procurement process with AIS.
  1. How can supplier register Ariba Network?
Suppliers can register Ariba Network by following steps below:
  1. Suppliers will receive a registration invitation email from Ariba Network.
  2. Click Link in an email for registration or login.
  3. Create registration request by fill in general information such as Business Entity’s name, contact person’s Name-Surname, Address, set username and password for accessing Ariba Network.
  4. Suppliers will receive email informing the registration request that come along with username for signing in Ariba Network.
  1. After registration, how can supplier update their information in Ariba Network?topic 2
Supplier can update their information in Ariba Network by following steps below:
  1. “Log In” Ariba Network by using “username” and “password” registered with Ariba Network via Procurement Website (https://aisprocurement.cloud.ais.th/th/home)
  2. Select “Ariba Proposal and Questionnaire”
  3. Select “Supplier Registration Questionnaire”
  4. Update information
  5. Click “Submit”
Remark: - In case update of Company Document or Business Information, system will update information once AIS approve the change request.
  1. If supplier forgot password for signing in Ariba Network, what should supplier do?
Please click “Forgot Username” or click “Forgot Password” enter your registered email address. In case you select “Forgot Username”, the system will send your username to you. In case you select “Forgot Password”, the system will send you a link to set a new password.
  1. If suppliers have further questions, how can suppliers contact helpdesk?
Please contact via email: purchasing@ais.co.th or Tel. 02-029-6303 enter 3
  1. How can suppliers learn how to use the Ariba Network?
Suppliers can access the user manual by
  1. Enter Procurement Website (https://aisprocurement.cloud.ais.th/th/home)
  2. Go to the “Supplier Registration” menu.
  3. Select “Supplier Manual”
  4. Select the user manual that you want to learn.